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Terms and conditions

Eligibility to

participate

A user may not use any external software to automatically place bids in the auctions. LowBidz reserves the right, at its sole discretion, to deactivate any users account based on suspicion of the use of such software. LowBidz also reserves the right not to send products to any user who uses such software.
 
By placing a bid on LowBidz, the user confirms that he/she is at least 18 years of age. LowBidz employees and their family members may not, under any circumstances, participate in LowBidz auctions.
 
LowBidz products and services are offered exclusively to private users and not to commercial or semi-commercial retailers.
 
LowBidz reserves the right to restrict users from bidding if LowBidz suspects that a user is buying the products for retail purposes. LowBidz also reserves the right not to ship products to such users.
 
LowBidz reserves the right to limit the number of users per household and the number of purchased products per user.

 

Registration

Each user can only register with his or her mailing address (a PO box or something similar is not allowed) and may only have one account. Users are not allowed to use misleading information when registering. Users are allowed to collaborate with other users by sharing information.
 
During registration you must choose a user name, which may in any way offensive, indecent or intended to deceive or mislead other users or persons, intentionally or unintentionally. Nor should a user promote any other websites or services, or links to other websites whatsoever.
 
Note LowBidz reserves the right to change usernames for any reason whatsoever. The password must be kept secret by the user.
 
LowBidz reserves the right - without any notices - to change or close an account, if it is in violation with these terms

Bidding and using Bid

Butler

Users can place bids by manually clicking the relevant bid button or using the automatic Bid Butler function. Bid Butler lets users bid on an auction even when they are not online. The Bid Butler automatically places bids according to the users instructions. For more information on Bid Butler, consult the How it works section.
 
Bids are purchased in advance in the form of bid packages

All placed bids are

non-refundable

By placing a bid in an auction, the user agrees to purchase the auctioned product/item. The user can purchase the auctioned product/item either by winning the auction. LowBidz reserves its right to retain the value of the placed bids as compensation, should a user not purchase the auctioned product/item after placing a bid in the auction.

How the auctions

work

With each bid placed, the price of the item on which the user is bidding increases by a pre-set amount (0.01 euro). Each new bid resets the remaining time for an auction up with 30 seconds. When a bid is placed it is deducted from the users bidding account. Placed bids are not refundable. An auction closes when no more bids are received by LowBidz servers. The countdown time is indicated for each auction. Due to the time it takes for bids to reach LowBidz servers, and in order to allow all users the same opportunity to bid regardless of geographic location, LowBidz servers will wait for an additional 5 seconds for any placed bids to reach LowBidz servers before closing the auction.
 
Furthermore, all users have the option to place a Bid Butler on an auction at any time while it is live on the website, thus there is always the possibility that there are counter bids readily planned for some point in the future of the auction. Whether or not these automatic bids get placed, would depend on the amount that the price reaches (i.e. when a Bid Butler is set to place a bid after a certain price, but the auction ends before that, the bids arent placed).
 
Sometimes the time may differ from our servers to our users web browsers. A users timer should therefore only be viewed as an indication of the auction time. The possible time difference may be caused by a slow internet connection or an old web browser. That means that the browser may show zero even when there is time remaining on the auction. This does not mean that the auction is over. The user who was the last to place a bid wins the auction and is obligated to purchase the product for the winning price.
 
Bids become valid when they are entered in the LowBidz database and registered in LowBidz system. LowBidz is not responsible for disruptions in the users connection and errors that may occur as a result of this. This includes, but is not limited to, incorrect countdown of the remaining time, outdated information on bidders, and bids. LowBidz reserves the right to pause all auctions, change the bidding time of ongoing auctions and open closed auctions on suspicion of disruptions in operations. LowBidz reserves the right to cancel auctions where the auction price has not reached 1% of the retail price of the product, if there are no more bids until this level has been reached, the auction will be cancelled and all bids placed in the auction will automatically be refunded back to the users accounts.
 
The value of the products is based on an average price offered by local suppliers. LowBidz cannot guarantee that a corresponding product is available elsewhere at a lower or higher price.
 
LowBidz reserves the right to restrict the number of accounts per user and/or IP address, physical address, e-mail address, etc.
 
LowBidz cannot be held responsible for users and auctions being affected by other users abusing the sign-up system and the potential free bid(s) they receive from special of regular offers.

Paying for bids and

products

Bid packages and products can be paid for by using a credit or via PayPal. LowBidz reserves the right to stop delivery if the user does not render payment. LowBidz is not responsible for technical problems at the supplier of the payment solution.
 
LowBidz reserves the right to stop the shipment of a product won in an auction or Buy Now and ask for additional payment, if an obvious error has occurred in the Buy Now price (more than 50% lower than the price for the same product at well-known e-commerce retailers) displayed on the LowBidz page.
 
Once an auction is closed, the final bidder (the winner) goes to My Account for information on the total price and payment options. After placing the winning bid, the winner has 30 days to pay the total price of the product. LowBidz will ship the product within 21 days after payment confirmation is received. The buyer must also provide an accurate delivery address on the account before LowBidz can ship the product. After LowBidz has shipped the product, it will take a few days for it to reach the buyer.
 
If the bidder does not render payment to LowBidz, the winning bid will be annulled and the product will not be delivered.

Deliveries and

returns

The product will be delivered to the address specified by the user under My Account. Since LowBidz uses pan European deliveries we cannot ensure that keyboard and manuals are in local languages. All technical service and product support matters must be taken up directly with the manufacturer according to their terms

Disruptions in operations and temporarily paused

auctions

LowBidz service is normally always active, 24 hours a day, 7 days a week. However, due to circumstances beyond LowBidz control, the service may experience disruptions in operations. In such cases, current auctions will be temporarily paused and the highest bid will remain. The auctions will continue once the problem has been rectified. LowBidz reserves the right to postpone the date and time of an auctions close as a result of unexpected disruptions in operations. LowBidz is not responsible for the site becoming overloaded and the consequences thereof.
 
LowBidz is not responsible for damages or errors in our equipment and or software or that of others due to participation in LowBidz auctions.

Collusion and unauthorized

programs

You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third partys participation in the auctions and shall not use any unapproved software–assisted methods or techniques or hardware devices for your participation in the auctions. LowBidz hereby reserves the right to invalidate or close your user account or participation in the auctions in the event of such behavior or in the event that LowBidz has reasonable ground to suspect that such behavior has taken or is taking place.
 
For the purpose of this clause, an unapproved software-assisted method or techniques or hardware devices is any method other than Bid Butler.
 
Those proved to be involved in collusion, or suspected to be involved in collusion, will be issued with a warning for the first offense. Should, however, any items already have been won via means of colluding or any other fraudulent manner, LowBidz has the right to suspend a user with immediate effect. No bids and monies spent will be refunded and LowBidz shall also reserve the right to withhold any won auctions from being dispatched.

Registration

process

You hereby declare and warrant that:
 
1. You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of the jurisdiction applicable to you to enter into an agreement; 2. You participate from a jurisdiction in which LowBidz operates; 3. You participate in the auctions strictly in your personal non-professional capacity for recreational and entertainment reasons only; 4. You participate in the auctions on your own behalf and not on behalf of any other person; 5. All information that you provide us with during the term of validity of this agreement is true, complete, and correct, and that you shall immediately notify us of any change of such information.
 
Each user should have their address registered to the same country as their own IP address is generated from.
 
You agree that in case of PayPal being used as a payment gateway, whether it is to purchase bids, pay for won auctions or pay for Buy Now items, only one PayPal account will be linked to your LowBidz account. In case of customers wishing to make any changes to the PayPal account being used to fund their account, LowBidz would first have to be notified.
 
You are allowed to have only one account. If you attempt to open more than one account, all accounts you try to open may be blocked or closed.
 
You must enter all mandatory information requested into your registration form, in particular, your identity, your address and contact details, including a valid e-mail address, your place of residence, relevant payment information, all of which must be true and correct. It is your sole responsibility to ensure that the information you provide is true, complete and correct and you hereby declare and warrant that the information provided is true, complete and correct. You are hereby notified that we carry out verification procedures, whether itself or through third parties, and your account may be blocked or closed if you are found to supply false or misleading information.
 
As part of the registration process you will have to choose your username and password for your login to LowBidz. During the registration you must choose a user name, which must not in any way be offensive, indecent, insulting or intended to deceive or mislead other users or persons, whether intentionally or unintentionally. Nor may a username advertise for or promote any other websites or services, provide links to or for other websites. Please note LowBidz that reserves the right to change usernames, for whatever reason, and is the final arbiter on policy. It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. We are not responsible for any abuse or misuse of your account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.
 
Any user that violates these rules will not be entitled to receive any item won or purchased from LowBidz and will forfeit the remaining bid balance in their respective account. Users may not hold LowBidz responsible for any loss you may incur as a result of LowBidz taking any of the actions outlined above.

 

Termination

You may close your account at any time by sending us notification of your intention. We reserve the right, at our discretion, to cancel your registration, withhold your bids and products, suspend your account and/or close your account if:
 
A. You are in breach of any of these terms and conditions or any of the rules, terms or conditions set out in any of the documents referred to in here; B. You failed any security review; C. You have taken advantage of, or are suspected of taking advantage of, a system error or any other loophole, to make financial gains or gain an unfair advantage; D. We are obliged to do so in order to comply with any judicial order, or any government authority, regulation, law or similar.
 
LowBidz may, at any time, exercise its sole discretion to suspend or permanently exclude a user from participating in LowBidz and any of its services. It may also exclude users for any other reasons justified in the interest of protection of its users or to prevent manipulation of any kind, including, but not limited to: collusion, use of unauthorized software (including bidding software or any other unauthorized software), multiple accounts per user, multiple payments for the same Order ID, or a user not paying for bids.

Fraudulent

Activities

Any abuse of a user account or violation of these terms and conditions by a user will result in the disqualification of the user and may also result in criminal proceedings.
 
We do not tolerate inappropriate and fraudulent activity in any way, and will seek criminal and contractual sanctions against any person involved in or suspected of involvement in fraud, dishonesty or criminal acts, or collusion or suspected collusion with other persons involved in fraud, dishonesty or criminal acts. This includes, but is not limited to, cheating, attempting to defraud us or other users of the website, payment fraud, payment reversals, use of stolen credit cards, money laundering or other attempts to deposit funds obtained from ill-gotten means.
 
We will withhold all payments to you where your involvement in any of the above acts or activities is suspected and we reserve the right to suspend or close your account and bar you from further participation in the website, whilst also reserve the right to withhold any items won and/or purchased.
 
If we deem it appropriate we may share information regarding your fraud, dishonesty or criminal acts (including your personal data) with anyone we deem it necessary, including banks, payment gateway providers and credit card companies. We will also make such reports as are necessary to the authorities. Furthermore, you must not attempt to gain unauthorized access to the website, the server on which the Website is stored or any server, computer or database connected to the website.

 

Refunds

Any abuse of a user account or violation of these terms and conditions by a user will result in the disqualification of the user and may also result in criminal proceedings. We do not tolerate inappropriate and fraudulent activity in any way, and will seek criminal and contractual sanctions against any person involved in or suspected of involvement in fraud, dishonesty or criminal acts, or collusion or suspected collusion with other persons involved in fraud, dishonesty or criminal acts. This includes, but is not limited to, cheating, attempting to defraud us or other users of the website, payment fraud, payment reversals, use of stolen credit cards, money laundering or other attempts to deposit funds obtained from ill-gotten means. We will withhold all payments to you where your involvement in any of the above acts or activities is suspected and we reserve the right to suspend or close your account and bar you from further participation in the website, whilst also reserve the right to withhold any items won and/or purchased. If we deem it appropriate we may share information regarding your fraud, dishonesty or criminal acts (including your personal data) with anyone we deem it necessary, including banks, payment gateway providers and credit card companies. We will also make such reports as are necessary to the authorities. Furthermore, you must not attempt to gain unauthorized access to the website, the server on which the Website is stored or any server, computer or database connected to the website.

Purchasing

bids

There are three different categories of bids:
 
1.Expire in 48 hours and cannot be used for Buy Now. They are obtained as follows: - All bids given on registration - All bids given on login - All bonus bids earned on the payout of Bonus Auctions - All free bids given with BidPack purchases - All free bids given with coupon codes on BidPack purchases - All free bids given with coupon codes on registration 2.Expire in 365 days and cannot be used for Buy Now. They are obtained as follows: - All bids won/bought on a bid pack auction. 3.Expire in 365 days and can be used for Buy Now. They are obtained as follows: - All bids purchased

 

Credits

With 1 credit a user can place 1 bid. A user can buy credits packages. The price of these packages are listed on the website. LowBidz accepts the following payments:
 
- iDeal - PayPal
 
Credits are not refundable and can only be used for placing bids when logged in. A bid can only be place within the bid period and must meet the rules of LowBidz. A bid cant be canceled, undone or be changed.
 
LowBidz reserves the right to terminate the auction early or to void one or more Bids if and when a user or third party abuse the auction, there are other irregularities or technical failures. The bidder shall be informed as soon as possible. If the premature termination of the auction, the bidder is not attributable, the bidder will receive the number of credits he has consumed during this auction.

Deliveries and delivery

deadlines

The delivery time stated by LowBidz is not a deadline. If LowBidz cant deliver the product, then the bidder will be notified as soon as possible. Optionally, an alternative product will be offered. The bidder has the option to terminate the contract or to accept any alternative product. If the bidder terminates the contract, because LowBidz cant deliver the product, the bidder be refunded with credits that he has used during the auction and the invoice amount will be refunded to the bidder.
 
Once the product/item is delivered at the destination of the bidder, the risk of the product/item is transferred to the bidder.

 

Guarantee

If a product/item contains a factory warranty then this will be stated in the contract of the bidder. The bidder cant claim warranty if the product/item contains mechanical damage such as ¨A. cracks, pits, dents, scratches, moisture, water;
B. normal wear;
C. improper use;
D. lack of proper maintenance;¨E. modifications or repairs by the budder or unprofessional third parties;
F. damage caused by fire, lightning, flooding, explosions and natural disasters;
G. damage resulting from any government regulation regarding the nature or quality of the materials

 

Confidentiality

LowBidz is obliged to disclose any confidential information they obtained from their users. Information is confidential if the user has indicated so or if it arises from the nature of the information. LowBidz will use the information only for the purpose they are provided.

 

Responsibility

LowBidz cant be held responsible to compensate any damage that is a direct of indirect result of:
 

 A. an event which is in fact beyond its power and thus cant hold responsible;
B. any act or failure of the user.
 
LowBidz is not responsible for any damage caused by temporary or permanent unavailability of the auction, unavailability or removal of its website for maintenance or otherwise. The information provided on this website can contain technical inaccuracies and / or typographical errors. LowBidz is not responsible for damage of any kind, if the information by user is incorrect and / or incomplete. LowBidz is never responsible for any indirect damage, including consequential damages, lost profits, lost savings and damage due to business stagnation.
 
If LowBidz is responsible for any damage, the liability is limited to the amount the insurance company of LowBidz covers. If the insurance company of LowBidz doesnt pay or covers the damage the liability of LowBidz is limited to the sum of the invoice, at least for the part of the agreement which the liability relates too.
 
The responsibility in these general terms and conditions do not apply if the damage is due to intent or gross negligence of LowBidz or her subordinates.

Superior

force

In the case of a superior force, LowBidz is not liable for compensation of the damage to the user, except and insofar LowBidz due to a superior force has benefited correct performance that they would not have had.

Security and

Internet

LowBidz will take appropriate security measures to protect the site against the risks of unauthorized access to or alteration, destruction or loss of user data entered via the website, but LowBidz cant give any guarantee.

 

Other

Bidding often on LowBidz can cause high costs. We recommend every users to monitor their bid habits and check there bid costs. Remaining questions will be answered by customer services.